Welcome to the Hays County Emergency Rental Application Program!

We are currently in PHASE 3 of the program: all applicants meeting the income eligibility requirements and are not facing immediate eviction will be reviewed on a first-come, first-served basis.


Registration of an account does not mean an application was submitted. Applications are created by submitting a ticket.

Please create an Emergency Rental Assistance Ticket if this is your first time.

If you are a returning applicant please create an Additional Request Ticket.


In order to streamline applications and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.